To our customers,
Each year, the City of Santa Ana Water Resources Division presents a Consumer Confidence Report (CCR), detailing the sources and quality of water it delivers to customers. We are especially excited to present this year’s CCR (or water quality report) for several reasons.
As you may know, creating an environmentally friendly future is an important initiative for the City of Santa Ana. In keeping with our initiative, this is the first year the California Department of Public Health has allowed us to “go green” and deliver our water quality report in an electronic format. While print copies are available upon request, we hope you enjoy the convenience of viewing this report online.
Second, you will learn about a number of water improvement projects we completed last year that have earned awards and recognition by various prestigious organizations. This extraordinary recognition is a result of our hard work to continually improve the reliability and quality of our water service. The Water Resources Division looks to make its services touch everyone’s lives in a positive way. We regularly explore ways to evaluate and improve efficiencies in our water system. We create opportunities to connect with you and your family, providing information that will assist you in becoming more “green.” This includes delivering water conservation education to 9,000 elementary school students each year. And, we work closely with industrial and commercial customers to ensure they have reliable water service, which is crucial to their businesses.
Third, we are proud to report that since 1990, all the water we have served meets or exceeds state and federal drinking water requirements. Last year was no exception. In 2012, Santa Ana’s tap water met all the drinking water health standards required by both the California Department of Public Health and the United States Environmental Protection Agency.
You will find a detailed chart summarizing year-round testing and monitoring of water in 2012. It lists the level at which contaminants were found in the water alongside the maximum allowable levels. A glossary of terms can help you better understand the chart and specific notes will elaborate on an entry's meaning when needed. We trust this report will not only help you make health-based decisions regarding your consumption of tap water, but will also offer water conservation measures and tips to save costs.
Acting Water Resources Manager
Public Works Agency
City of Santa Ana